Zoomin is transforming how companies and their customers gain value from documentation. By innovating the way users find and experience content, Zoomin helps customers find the answers they need while empowering support agents to deliver fast, relevant and effortless support.
Zoomin helps global enterprises turn their documentation into a critical business asset that supports every part of the customer journey. By turning valuable but hard-to-find content into personalized and contextually relevant Product Answers, these companies are dramatically improving the self-service experience, reducing support costs, and driving customer loyalty.
Zoomin’s intelligent platform ingests all your content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking, including your documentation portal, inside your product, in your service cloud, or community.
