PureCloud for Zendesk is an out-of-the-box
integration that partners the comprehensive
PureCloudВ® contact center solution with the
Zendesk service platform. The result is a
simple and powerful way to deliver exceptional
customer experiences.
Customer Reviews
User in Retail
Advanced user of Zendesk IntegrationI like how intuitive Zendesk is. I caught on pretty quickly and after some training was able to navigate my way around and learn great different tools.
Slight glitches here and there but nothing major, a refresh can usually fix whatever is happening.
It's great!
Solving customer tickets, handling phone calls and chats. The benefit is keeping everything organized and easy to find in one place.
