The Active Directory Connector synchronizes information about users between PureCloud and one or more Active Directory server domains. The connector can synchronize multiple user attributes with directional control over each field. An LDAP filter includes and excludes Active Directory users as needed.
Customer Reviews
Glenn B.
Advanced user of Active DirectoryWe are able to create a Customer Account in Active Directory and use SSO to clone authentication to child system applications linked to our Active Directory.
Security requires various authentication checkpoints to be separated among teams and requires coordination on some types of login information changes.
Active Directory allows us to manage security level groups and easily manage authentication to various systems. We also are able to have one security setup for our employees and another to use for external customers.
We have made it easier to allow our Customers to self-maintain their accounts, our Helpdesk to assist in minor account resolutions, leaving our support level teams to handle the major problems to resolve. The result is faster resolutions for account issues, and our setup allows Single Sign-On (SSO) to chain authentication on multiple systems with a Parent (Active Directory) and System Application (Child) relationship system.
