yellow.ai Platform

yellow.ai Platform is a leading omnichannel conversational AI tool that helps more than 100 top brands to offer personalised customer service at scale and drive growth.

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Xhosa

9.0/10 (Expert Score) ★★★★★
Product is rated as #41 in category Bot Platforms Software
Ease of use
9.0
Support
9.1
Ease of Setup
8.6

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Yellow.ai is the World’s Leading Conversational CX Platform, recognized by Gartner, IDC & G2 crowd as a leader. Yellow.ai brings the best of AI and Human Intelligence together, to automate Customer Experience for large enterprises to offer real-time and on-demand resolution and information.
Trusted by 500+ global enterprises like Asian Development Bank, Domino’s, Schlumberger, Sephora, PepsiCo, and BMW, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, In-App, IVR, Contact Center and more.
The brand aims to democratize AI by offering no-code/low-code bot builders, omnichannel virtual assistants, ticketing automation, etc.

yellow.ai Platform
yellow.ai Platform

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Customer Reviews

yellow.ai Platform Reviews

Taranvir SIngh S.

Advanced user of yellow.ai Platform
★★★★★
Yellow Messenger is an innovative platform which helped me learn various concepts of Bot building

What do you like best?

Yellow Messenger is such a brilliant bot building platform which has various advantages listed below-:

1. Yellow Messenger is one of those platform which provides you a complete package you require for building innovative bots.

2. They Provide easy to integrate bot solutions on various platforms out there in the market.

3. This is the platform which provides touches each and every concept of the Bot Building

4. The components one require for building bots are organized beautifully on Yellow Messenger platform.

What do you dislike?

Well I didn't find any major downside of using Yellow Messenger Platform but instead would really like to recommend it for all the beginners wanting to kickstart their Bot Building journey.

What problems are you solving with the product? What benefits have you realized?

The Various Business problems which Yellow Messenger helped me solve are-:

1. One of the biggest problem which YM helped me solve is client side user experience. Through their innovative client side solutions you can build beautiful bots.

2. Secondly it helped me bring in some missing components which developers usually miss while developing bots for clients.

Review source: G2.com

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