Yardi RENTCafe

Tap into a powerful property management marketing solution that includes dynamic property websites, convenient services and smart multichannel marketing tools. Make life easier for prospects, residents and staff with online leasing, rent payments and maintenance requests.

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8.2/10 (Expert Score) ★★★★★
Product is rated as #35 in category Real Estate Marketing Software
Ease of use
8.5
Support
8.0
Ease of Setup
0.0

Tap into a powerful property management marketing solution that includes dynamic property websites, convenient services and smart multichannel marketing tools. Make life easier for prospects, residents and staff with online leasing, rent payments and maintenance requests.

Yardi RENTCafe
Yardi RENTCafe

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Customer Reviews

Yardi RENTCafe Reviews

Jim S.

Advanced user of Yardi RENTCafe
★★★★★
Poorly designed system that is a nightmare for tenants -- RUN!

What do you like best?

There really is not much to like as a tenant. It's difficult to use, relies on the property manager to enter information (in my case, lease was redone in the system 3 times due to errors). Payment algorithm does not allow for cut/paste so potential errors with bank drafts.

What do you dislike?

Just not a system that is tenant friendly. Was designed largely for small apartment complexes with limited staff. But because there are so many bugs in the system, it leads to even more work. Definitely not worth it! Their help desk is a joke. You can open a case, but they will not follow-up on it. Once a tenant in an area looks at one apartment, his/her information is shared with other apartments that use the Rent Cafe system - that is both wrong and illegal. Just don't waste your time on this system.

What problems are you solving with the product? What benefits have you realized?

System is meant to streamline leasing management but does not do that -- adds hours and hours of work.

Review source: G2.com

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