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Property Matrix is a cloud-based property management solution geared towards apartment complexes and multi-family unit properties. It offers a full suite of applications for managing multiple properties: tenant and lease tracking, property accounting, building maintenance, CRM and online classifieds.
Customer Reviews
Administrator in Real Estate
Advanced user of Property MatrixThe capabilities of this software are great! We can essentially run our entire rental business from this site! From accounting to marketing to maintenance. The reports are great as well! We are able to run tenant reports that show their individual transactions to help us understand their account. Tenants are also able to go online and make payments as well as submit maintenance tickets. These maintenance tickets are very easy for us to track and keep on top of. We have our maintenance team set up as a vendor so they only have limited access to any unnecessary information. The marketing aspect of Property Matrix is amazing! If you have pictures of your open units you can post to 7 different advertising websites including apartments.com and zillow, all with a click of a button! This helps cut down on my time to go to each site and manually post and update these.
Customer service could be more timely with their responses. They advertise custom reports but are not always eager to help you build them. We are currently working with them on customizing the online application to mirror what we have on paper.
Ask questions! When PM replies they are very helpful. Always willing to customize your site to your liking!
Property Matrix really helps keep me organized with our properties. I can stay on top of leases expiring and renewing them in a timely manner.
