AppFolio Property Manager

AppFolio Property Manager is an all-in-one property management software that allows apartment, residential, commercial, student housing, and community association managers to more effectively market, manage and grow their business.

Languages supported: English, Spanish

9.0/10 (Expert Score) ★★★★★
Product is rated as #7 in category Community Association Management Software
Ease of use
9.2
Support
8.8
Ease of Setup
8.6

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AppFolio Property Manager offers an all-in-one solution with accounting, marketing, leasing, and management functionality for multifamily and single-family, commercial, student housing, community association, and mixed portfolio property managers. Our cloud-based property management software includes the ability to:

– Provide instant access to reports and statements directly through an Owner Portal
– Post vacancy ads to your website and hundreds of listing sites on the Internet with one click
– Accept online rental applications and leases
– Quickly screen residents
– Streamline rent collection online
– Perform mobile inspections
– Communicate with residents through text messages
– Perform community association tasks, such as violation tracking, board member approvals, architectural approvals, and more

Contact us for a free demo.

AppFolio Property Manager
AppFolio Property Manager

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Customer Reviews

AppFolio Property Manager Reviews

Dawn P.

Advanced user of AppFolio Property Manager
★★★★★
Customer Resolution

What do you like best?

The software itself works great for it's intended purpose.

What do you dislike?

Customer resolution is completely unresponsive. I have been trying to get an issue resolved and have had an active case open since October 2020. I have been told each time by customer success reps that "I can't believe no one has called you back yet, I will leave a message for the manager right now and you will get a call back today." I'm starting to believe that there are no managers!

What problems are you solving with the product? What benefits have you realized?

I purchased the company from my broker. I have a new tax ID number and therefore need a new Appfolio account open and all of the accounts downloaded to the new company. Really confused why this is so difficult. I'm sure a different company would be happy to open a new account for me!

Review source: G2.com

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