Poorly designed system that is a nightmare for tenants -- RUN!
What do you like best?
There really is not much to like as a tenant. It's difficult to use, relies on the property manager to enter information (in my case, lease was redone in the system 3 times due to errors). Payment algorithm does not allow for cut/paste so potential errors with bank drafts.
What do you dislike?
Just not a system that is tenant friendly. Was designed largely for small apartment complexes with limited staff. But because there are so many bugs in the system, it leads to even more work. Definitely not worth it! Their help desk is a joke. You can open a case, but they will not follow-up on it. Once a tenant in an area looks at one apartment, his/her information is shared with other apartments that use the Rent Cafe system - that is both wrong and illegal. Just don't waste your time on this system.
What problems are you solving with the product? What benefits have you realized?
System is meant to streamline leasing management but does not do that -- adds hours and hours of work.