Voicebase

VoiceBase is an on-demand speech analytics platform that provides easy-to-use APIs that automatically transcribe audio and video content by extracting relevant keywords and topics, enabling the instant search and discovery of spoken information.

Languages supported: Afrikaans, Danish, German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish

10.0/10 (Expert Score) ★★★★★
Product is rated as #2 in category Genesys AppFoundry Marketplace Software
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VoiceBase delivers omni-channel interaction analytics to enterprise and contact center customers. Through industry-leading voice and text analytics, VoiceBase unlocks thousands of data points and capabilities from customer calls and text channels. Built with proprietary speech engines and natural language processing (NLP), our AI-Powered speech analytics solutions give analysts, business owners, and developers the ability to extract, organize, and visualize data across the entire enterprise. Our customers use our solutions to automatically redact sensitive data for compliance, analyze the voice of the customer, discover insights to lower call center costs, and more.

Voicebase
Voicebase

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Customer Reviews

Voicebase Reviews

G2 User in Warehousing

Advanced user of Voicebase
★★★★★
Great Tool for Dictations

What do you like best?

I love the ability and simplicity of an app that can transcribe audio to text for easy documentation. And that it's a mobile app.

What do you dislike?

Not always 100% accurate, but still pretty efficient.

What problems are you solving with the product? What benefits have you realized?

I'm able to get transcripts of conversations and voicemails.

Review source: G2.com

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