VirtualPBX

What do you like best?

Creating the account and getting the incoming greetings up and running using the temp number made the transition a snap. I was very impressed with the attentiveness and effective communication when they ported our phone number in. All without any additional costs. Lets be honest - we like the fact that VirtualPBX is one-third the cost of what we had been using.

What do you dislike?

I wish it were easier to replace a recorded greeting file. It seems you have to upload a new file and re-link the recording into the correct spot on the tree, which makes fine-tuning the greeting segments a bit tedious.

What problems are you solving with the product? What benefits have you realized?

No one has to answer the phone anymore! All the annoying automated calls just disappear. Important voice mail messages proactively arrive as an email - no need to check if any calls arrived.