Verint Knowledge Management uses patented artificial intelligence (AI) to create a more automated, natural and effective way to connect people to answers.
Verint Knowledge Management
Verint Knowledge Management
Verint Knowledge Management uses patented artificial intelligence (AI) to create a more automated, natural and effective way to connect people to answers.
10.0/10
(Expert Score)
★★★★★
Product is rated as #6 in category Contact Center Knowledge Base Software
Customer Reviews
Verint Knowledge Management Reviews
Fabian S.
Advanced user of Verint Knowledge Management★★★★★
What do you like best?
I like Verint Knowledge Management because it shows you pretty much everything you to know about your schedule and your performance.
What do you dislike?
There are a lot of things to click on so it can appear to be overwhelming.
What problems are you solving with the product? What benefits have you realized?
I like to see my performance on VKM. It's very beneficial because it helps me realize what I need to work on.
