Tray.io

What do you like best?

The system has a powerful set of tools for interacting with APIs. So far I have been able to accomplish everything I set out to do with it.

What do you dislike?

The price is relatively high for our use case. There are some buggy issues here and there where nodes dont work as expected. Also, support is slow to respond now that we are live. During our trial, support was very responsive and participative. That set expectations pretty high. Makes sense why that would have to change, though.

Recommendations to others considering the product:

Spend time during your trial to get a working POC. That's the only way to know if it will meet your needs.

What problems are you solving with the product? What benefits have you realized?

We use tray to interact with third party APIs to accomplish several different goals. One of the integrations we have built is directly responsible for revenue generation. We also use it to push reporting data to decision makers via Slack.