Tour de Force software solutions provide customer relationship management, sales force automation, and business intelligence features to B2B sales organizations. Founded in 2001, our solutions provide extensive integration with ERP/back office business systems. With the Tour de Force Solution, sales and service teams gain an extensive view of all valuable customer information, including data pulled from the ERP system. Tour de Force solutions are highly flexible and are able to be completely mapped to existing business processes. Our user friendly and intuitive web interface is accessible from any device with a web browser such as a laptop, tablet, or smartphone. Tour de Force Web can be used in conjunction with or completely separate from our desktop application. The recently released Tour de Force Cloud solution utilizes our web interface and removes the need for IT server and database infrastructure. When working with Tour de Force, you get more than just software – you get a Partner.
Tour de Force CRM
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Tour de Force CRM Reviews
Amber B.
Advanced user of Tour de Force CRMWhat do you like best?
I have been working with Tour de Force for over 5 years now, as they have been our CRM. As a bigger client, we have been able to build a relationship with the TDF Staff and Support and they listen to our needs and wants. The system itself has come a long way in the years we have been using them, but it is very easy to use.
What do you dislike?
I don't have too much to say here, but I think sometimes there are struggles that myself as an Admin and user comes across that we dont use or use differently but the system cant be changed to meet all our needs. We struggle with using BI at times, so we lean on other avenues.
Recommendations to others considering the product:
Aside the from the CRM system itself, the TDF Support staff is awesome. They listen to what you need, and make it happen.. even if it might take a little bit to implement those changes, its worth it in the end.
What problems are you solving with the product? What benefits have you realized?
We are solving the issues of not following up on what is in our pipeline and all the customer interactions that really happen but not all are documented. We have a nice system and process in place that helps us get to where we are to keep up. The visibility that the CRM provides also helps us all stay up to date, esp with the alerts and notifications feature.
