Teleopti WFM Integration

Teleopti, a top, global provider of Workforce Management (WFM) software, offers a world-class WFM solution that is advanced, localized and efficient to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability- Optimized, automated forecasting, scheduling and planning with cutting-edge features secure service levels and empower and engage employees.

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10.0/10 (Expert Score) ★★★★★
Product is rated as #4 in category Genesys AppFoundry Marketplace Software
Ease of use
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Ease of Setup

Teleopti, a top, global provider of Workforce Management (WFM) software, offers a world-class WFM solution that is advanced, localized and efficient to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability- Optimized, automated forecasting, scheduling and planning with cutting-edge features secure service levels and empower and engage employees.

Teleopti WFM Integration
Teleopti WFM Integration

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Customer Reviews

Teleopti WFM Integration Reviews

User in Retail

Advanced user of Teleopti WFM Integration
★★★★★
TeleoptiCloud

What do you like best?

It is a very easy way to keep your time schedule, request time off, keep a schedule

What do you dislike?

For me, it is reports, I do not find them useful

Recommendations to others considering the product:

It is a wonderful to keep tracking of scheduling and checking the availability of teammates

What problems are you solving with the product? What benefits have you realized?

It is quick to update when your schedule changes. Benefits: being in the right place at the right time!

Review source: G2.com

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