Tableau CRM (Formerly Einstein Analytics)

Business intelligence software for the everyday business user. Unlock the power of your Salesforce data with Wave Analytics.

Languages supported: Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

8.2/10 (Expert Score) ★★★★★
Product is rated as #16 in category Revenue Operations Software
Ease of use
8.3
Support
8.1
Ease of Setup
0.0

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Einstein Analytics is complete analytics build on the world’s #1 CRM

Enterprise-Ready
Einstein Analytics run’s on the world’s #1 trusted cloud platform, making it secure and scalable for the world’s more demanding businesses. The platform gets seamless upgrades three times a year and includes mobile apps for iOS and Android.

Connected to Data from Any Source
Einstein Analytics delivers business insights that are infused within business processes. Because it’s native to Salesforce, users can take CRM actions in context and collaborate on the data in the same place you work already. Users can analyze data in Salesforce or from any data source.

Complete
Einstein Analytics includes the whole spectrum of analytics – descriptive, diagnostic, predictive, and prescriptive. Users can get up and running quickly with Analytics Templates, they can build their own custom dashboards, or they can extend their investment with partner apps from the AppExchange.

Intelligent
Einstein Analytics is smarter with Einstein Discovery, which is transparent, no-code AI. Users get narratives and explanations on what happened, predictions on what might happen, and recommendations for how to improve.

Tableau CRM (Formerly Einstein Analytics)
Tableau CRM (Formerly Einstein Analytics)

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Customer Reviews

Tableau CRM (Formerly Einstein Analytics) Reviews

Lisa L.

Advanced user of Tableau CRM (Formerly Einstein Analytics)
★★★★★
Intuitive and Easy To Use

What do you like best?

Tabs can be left open for future reference. This makes it easier to use. I can toggle back and forth to different areas of Salesforce without losing the work I've been doing all along.

What do you dislike?

Sometimes finding the data I'm looking for can be difficult. I use the Pardot integration a lot and find that I'm doing more searching to find important data.

What problems are you solving with the product? What benefits have you realized?

Ability to add files to libraries so all of the company can access it. This helps us deal with version control of documents. Using the Pardot integration, I can report on an open rate, look at numbers of emails delivered to report back to our team on the success of notification, for example.

Review source: G2.com

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