StringeeX

StringeeX is a customer support platform that lets you connect with customers on any channel (phone, chat, email, social media, etc). This platform makes it easy to keep track of all your support requests, answer questions quickly, and monitor customer service agent’s effectiveness. Accessible by desktop and mobile app, StringeeX can integrate with most of popular CRM and Helpdesk tools. Currently, StringeeX is trusted by over 500 companies in Vietnam and launching product to North America and Australia. Start a free trial to see StringeeX in action.

StringeeX

Free Trial

Show more categories

LГЄ T.

Advanced user of StringeeX

★★★★★

Reliable software for phone system

What do you like best?

The recording and monitoring call are the features I like best. StringeeX helps us record all conversation between agent and clients. Our management becomes easier from when we use StringeeX. The interface is very beautiful and most features are easy to use.

What do you dislike?

There is not a lot of dislike within our company for StringeeX. Our agents sometimes have dropped calls but the support team resolved for us very quickly.

What problems are you solving with the product? What benefits have you realized?

I am able to monitor real time and know the quality of every agent in our team. With StringeeX, we can respond all customer quickly without missing. We save time and call fee from when using StringeeX.

Review source: G2.com