All of your documentation in one place
What do you like best?
It's straightforward to create SOPs or playbooks and call it a day. Posts in Slab are super easy to write and add screenshots for step-by-step guides. The integration with G Suite is also great. Just drop the link, and you have a full embed of the doc or sheet. Slab also regularly adds features. Recently they added verified pages and series, which are big steps forward. Now anyone on the team can document a process and we can give it a stamp of approval. And, with series we can set up better onboarding processes.
What do you dislike?
There's not much to dislike. The only thing I'd like to see change is the home screen. Right now it's a log of recent changes and updates, which isn't super helpful. I'd love to see some quick links or important resources page that could be standardized across all users. I would also like a few more formatting options but I get that the fewer the options, the more standardization there is.
Recommendations to others considering the product:
Slab is excellent, and every organization should have a way to document what they do. If you're a nonprofit, though, Slab is a no-brainer as they offer their service for free!
What problems are you solving with the product? What benefits have you realized?
As a young, growing nonprofit with a startup mindset, we've got a lot going on. It used to be impossible for us to find documentation in Google Drive. Who knows what it was named, and with so many folders and shared drives, it's like a labyrinth. That's even if the policy or procedure was written down in the first place. Slab makes it easy to document and find everything. We're able to surface documentation so much faster and keep track of what is and isn't documented.