Rulai

A basic chatbot framework simply consists of a messaging connector, a natural language processing engine, a dialog manager that takes user intent and outputs chatbot responses.

Languages supported: German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)

9.0/10 (Expert Score) ★★★★★
Product is rated as #39 in category Bot Platforms Software
Ease of use
9.2
Support
8.9
Ease of Setup
9.2

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Rulai’s Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge.

Rulai’s proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart – Action Oriented – Fast Learner – Extensible.
-> SMART – Rulai is the only company with a Level 3 Dialog Manager, capable of constructing a conversation in real-time based on context. This includes the ability to handle multiple intents and context switching, without coding.
-> ACTION ORIENTED – Powerful bots need to do more than just FAQ. They need to automate entire workflows. Rulai’s Javascript engine, prebuilt integrations, and connections with 3rd party RPA providers allows for fast integration with enterprise systems.
-> FAST LEARNER – Bot builders can rely on Rulai’s accelerators to ingest data, knowledge, and workflows and turn them into bots with a click of a button. Rulai bots can also learn from past transcripts, and of course, learn from experience by guiding bot builders to problem areas. Rulai’s no-code design studio enables bot builders to quickly build and iterate on bot versions.
-> EXTENSIBLE – Rulai’s platform can support customer, employee, and agent facing use cases and can be deployed across voice, text, or messaging channels to provide a true omnichannel customer journey-based solution.

Rulai’s platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments. Rulai was selected by Forbes as one of the most promising AI companies in the US.

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Customer Reviews

Rulai Reviews

Sagar D.

Advanced user of Rulai
★★★★★
Easy to understand course

What do you like best?

- Easy to understand course material.

- Extensive insights into Natural language processing (NLP) and conversational user interface design process.

- Intuitive drag and drop developer console.

- Easy to test out chatbot features within the developer console.

- In depth knowledge of bot building process.

- Can be easily integrated with third party services like Salesforce.

- The check list provided in the course material is a great way for quick reference when you start to build a conversational user experience bot from scratch.

- The developer console allows the users to upload a Question and answers section directly to the bot so that it can handle Frequently asked questions.

- Provides with analytics features which help you in tracking how the bot is performing and the health status of the bot.

What do you dislike?

- Length of the course is a bit too long considering the fact that it is designed for working professionals.

Recommendations to others considering the product:

If your organization is looking into exploring the power and potential conversational chat bots have for your business then Rulai is a great choice. The course material and the developer console exercises give you enough hands on practice in order for you to scale up in this domain.

What problems are you solving with the product? What benefits have you realized?

- Exploring the use cases of Chat bots integrated with Salesforce.

- Reduces human effort in responding to customer queries.

- Helps in connecting to a knowledge base which can later on be accessed with ease.

- The knowledge base can be created from existing question and answer (Q&A) documents or websites.

Review source: G2.com

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