An user friendly, reliable system for manufacturing business user
What do you like best?
Cloud-based System. User friendly UI. Responsive and helpful Support team.
Overall good user experience. Having Asian languages support that user in Japan operate natively.
What do you dislike?
A minor browser issue. Lightning Experience sometime not work well with Mac OS Safari (Ver 13), not system issue but caused by Safari aggressively blocked pop-up window. Basically Safari = Classic Mode (which is better for Admin User), Chrome/Firefox = Lightning Experience.
Basically Windows user should have no problem.
Recommendations to others considering the product:
To compare with other ERP system, Rootstock is certainly an easy to use system. Standard function may not fulfill all requirement, but having professional support and flexibility to customize, it is not too difficult to achieve any target.
Cloud ERP is not just a trend or fancy gimmick. Rootstock is mature system for real, running business that we recommended for who are still considering.
What problems are you solving with the product? What benefits have you realized?
We are serving Japanese Manufacturing Company, some Lot number control that original system cannot fulfill. Having Rootstock consultant's support and provide solution, tailor made Lot control is perfect now!
Document in classic email template was a big problem! Rootstock suggested Rootform and that is great tools for customize document.
