Infor M3

What do you like best?

Easy to deploy, good documentation base. Intuitive software. Good web interface. Good integration capabilities with 3rd party software and API support.

Security: M3 Can be supported with different web services, which helps to making it secure with very low downtimes. Good reporting capabilities. Vert versatile system where you can implement various processes and use cases that fits the business need. Adaptation by end customers relatively good and easy to understand how to operate with the system.

What do you dislike?

Technical support sometimes took too long to resolve cases. Custom programming sometimes difficult to achieve which needs the involvement from external info M3 consultants. Because the software is so customizable, it is very complex which can cause issues if the technician configuring it does not understand all of the configuration possibilities. Also, there is a lack of good developer documentation and especially when it comes to setting up your own development environment. The level of experience of external consultants is different from the ERP modules. From my personal experience, it was easy to cooperate with SCM-based consultants. However, when it comes to other modules like the finance the level of experience, especially interdisciplinary with other modules was relatively low. The last critic point is that it takes sometimes very long to deploy different use cases to customers as there are so many options and configurations that you need to observe and follow, which eventually leads to long roll-outs.

Recommendations to others considering the product:

Easy to deploy, good documentation base. Intuitive software. Good web interface. Good integration capabilities with 3rd party software and API support.

Security: M3 Can be supported with different web services, which helps to making it secure with very low downtimes. Good reporting capabilities. Vert versatile system where you can implement various processes and use cases that fits the business need. Adaptation by end customers relatively good and easy to understand how to operate with the system.

What problems are you solving with the product? What benefits have you realized?

Have deployed Infor M3 in terms of ERP and Supply Chain Management in various countries. The documentation base was good to train staff.