Orchestra 7 is a modular, scalable and world-class platform for customer journey management where you only pay for the value you need.
Qmatic Orchestra
Qmatic Orchestra
Orchestra 7 is a modular, scalable and world-class platform for customer journey management where you only pay for the value you need.
9.0/10
(Expert Score)
★★★★★
Product is rated as #3 in category Queue Management Software
Customer Reviews
Qmatic Orchestra Reviews
Administrator in Government Administration
Advanced user of Qmatic Orchestra★★★★★
What do you like best?
How easy it is to use, how customizable the system is, and the analytics available, including the option to build reports.
What do you dislike?
We are still struggling with the ability to have 3 different businesses who are housed in the same location, utilizing the same 3 kiosks, to be separate branches.
What problems are you solving with the product? What benefits have you realized?
With Qmatic we are able to properly channel our customers to the appropriate clerk through the use of profiles. We are also able to collect data which helps us determine when, where, and what training our staff needs.
