Q Waits Business is a virtual queue management solution for your business. Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business.
Available with a free plan, you can use all the essential features of virtual queuing technology, to optimize and streamline your customer flow. For additional features, you can upgrade to any of the available subscriptions anytime.
Q Waits Business’s queue management system allows business to handle customer queues smartly and fast. It is intelligent and let customers know how long is the wait time and their position in the queue. Being cloud-based, there is no need to maintain separate dedicated hardware and everything is stored in the cloud. Continuous monitoring of data related to queues, is done in real time and assist to speed up the performance of your team.
This app is a perfect fit for businesses like banks and financial institutions, retail stores, telecommunications, government agencies, universities, colleges, schools, salons and spas and any other business.
It allows to implement a contact less environment. No one needs to touch any common device for booking or be confined to a common waiting area. Everyone use their own phone or tablet.
Open/Close queue – Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence.
Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service.
Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.
