Pilera is your all-in-one online communication and customer service management solution. Using Pilera’s cloud-based web portals and community websites, all of your property management tasks are readily accessible in one convenient place.
Customer Reviews
Sarah M.
Advanced user of Pilera Property ManagementThat the unit owners can self serve by doing their own work orders and enter contacts.
That all owners do not see all of the work orders to their units. That you must enter an individual name to see contacts, not just the unit number. It is very hard to research issues.
No search feature on the website and no bulletin board so unit owners are not using the website as much and asking for me to purchase additional software to announce clubs and group activities and cancellations. On the old site, you could subscribe to a group and receive all updates.
Be prepared for the Welcome messages to go to spam or junk and train, train, train, your unit owners.
Stopping employees from having to enter work orders. Now the unit owner enters them, we print them and distribute them to the workers.
