OptumRx

What do you like best?

They are professional and transparent and data transfer is secure. Excellent service provider for benefits and reliable vendor.

What do you dislike?

For immediate coverage, plan administer should be allowed to call and update instead of manual update request.

Recommendations to others considering the product:

This is a reliable vendor for prescription update, you can ask any reports for prescription and shortly have it. I found it flexible and accountable firm.

What problems are you solving with the product? What benefits have you realized?

I would check and confirm Prescription eligible participants coverage available or not. Most of time it was not updated whatsoever reason. Within 24hrs they update that.