Neon CRM is nonprofit CRM software designed to build and support lasting relationships, helping you raise more and save time. With built-in donor, member, and volunteer management, as well as fundraising, marketing, and event features, it’s the industry’s most comprehensive CRM built specifically for nonprofits.
You want to spend your time on your organization’s mission, and Neon CRM has the tools you need to automate and streamline constituent management and fundraising, leaving you more time to grow your impact.
We can even integrate with your favorite software tools, including QuickBooks, Constant Contact, Mailchimp, and more.
Jessica T.
Advanced user of Neon CRM
★★★★★
Excellent CRM program, especially for smaller nonprofits.
What do you like best?
I like the reporting capabilitites and the way to customize each report as needed. It is also very simple to process process gifts, which is very helpful. Customer service is also very good- 95% of the time I hear a response within a day or two. Also, being able to customize the dashboard is helpful.
What do you dislike?
We have some donors who have given to a specific campaign- but made seperate donations. If I run a report it shows each donation as a single line item- instead of the grand total. I just sort my donor name then manually add the gifts- but a report that gave totals from each donor would be helpful (although to be fair this could be entirely possible and I'm just not seeing the way to do it).
Recommendations to others considering the product:
Decide on a strategy and stick to it (in terms of processing gifts etc). Changes made later have to be redone and it just takes unnessary time.
What problems are you solving with the product? What benefits have you realized?
The STATS reporting has been very interesting and insightful- particularily finding out giving levels in one year to another. Also, how much amount has been received against pledges has been a weekly focus.
Review source: G2.com
