Enterprise Order Management is a central repository for all customer transactions that provides a 360 view of the customer orders online and in the store.
Manhattan Order Management
Manhattan Order Management
Enterprise Order Management is a central repository for all customer transactions that provides a 360 view of the customer orders online and in the store.
6.6/10
(Expert Score)
★★★★★
Product is rated as #75 in category Order Management Software
Customer Reviews
Manhattan Order Management Reviews
Administrator in Retail
Advanced user of Manhattan Order Management★★★★★
What do you like best?
Runs well with little down time. Plenty of implementation help (which is needed). Accuracy and integrations have worked well. There are great third-party vendors to help in setup and in project management of Manhattan deployments.
What do you dislike?
Takes a lot of care and feeding. There is also not much standardization among Manhattan products (such as Enterprise Order Management to Warehouse Management System). Some administrative tools just flat don't work and you have to work around it. The product is highly customized to you, so even on the same version it is hard to take the knowledge and experience from one brand to another. Make sure you get an independent integrator to help you in your setup and auditing Manahttan's pro services.
What problems are you solving with the product? What benefits have you realized?
Streamlined and omnichannel order management of digital, wholesale and physical locations. Better inventory flow and tracking.
