maaiiconnect

maaiiconnect provides businesses with an all-in-one solution for customer engagement and internal collaboration.

Languages supported: English, Chinese (Simplified), Chinese (Traditional)

9.0/10 (Expert Score) ★★★★★
Product is rated as #20 in category Conversational Support Software
Ease of use
8.9
Support
9.1
Ease of Setup
8.3

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maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences.

Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.

maaiiconnect
maaiiconnect

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Customer Reviews

maaiiconnect Reviews

Charles F.

Advanced user of maaiiconnect
★★★★★
Outstanding and exciting platform for staying in touch with team

What do you like best?

This is very amazing messaging software which is helping me to share the pictures and videos. Now I can easily take the pictures and share it with my team so that I can guide them about the flaws going on in the processes. Not only for the business, but I also used this application for my personal use as well.

What do you dislike?

I like this application for getting in touch with my well known customers, but it lacks the professional touch for permanent use regarding business for instance it fails to discuss important issues with numerous people. I think there should be option for screen sharing and there should be availability of conference call.

Recommendations to others considering the product:

It is highly recommended software to almost all business sectors. While having chat you can send stickers to your friends which will add texture to our fun side. It is easy to use application and you can install it on your androids and I phone.

What problems are you solving with the product? What benefits have you realized?

With this tool I can hold on the smooth running of the work flow. Further through videos, my team always update me about the transparency of the process am also using this application for connecting with my clients, through the caller ids I gave impactful experience to my customers.

Review source: G2.com

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