Many enterprises are talking about customer experience and customer centricity, but totally ignore first impression – the very first step of the customer journey.
Leyline creates a great context for a stress free and pleasurable branch visit by allowing customer to book appointment or take place in queue using his favorite device.
Inside the branch customer will be greeted by your brand colored kiosk and user interface.
Patented design, no infrastructure required, transparent licensing, tailored statistics, operative management, notifications.
Jevgenijs D.
Advanced user of Leyline
★★★★★
A very positive experience
What do you like best?
Customer service and integration possibilities of the system. Also Leyline is very flexible and allows us to use single ticket for a whole patient journey across the hospital. Having ability to use mobile application for planning a visit is a nice adittion.
What do you dislike?
System updates are very often, therefore user manuals are a bit outdated
What problems are you solving with the product? What benefits have you realized?
Leyline allowed us to manage customer flows, provided all the necessary statistics to plan our staff shifts and customer service KPI
Review source: G2.com
