HERE Location Services

What do you like best?

Useful data responses. Here offers quite a few datapoints that are either not easily available, or require multiple services to aggregate elsewhere.

When the service works as intended, I've been pleased with the results.

What do you dislike?

I've used Here.com for countless development projects. Their technical support and customer service options are absolutely abyssal in comparison to their competitors. What would otherwise be a simple recommendation to always utilize their service t urns into a guessing game of whether a particular project can afford the time that may be required for an adequate response.

Recommendations to others considering the product:

Do not use any professional or enterprise level services. It's reasonable enough to try any services on the Free plan and expand those to production use. You cannot test any Pro/Enterprise services without first paying, and subsequently not receiving support.

What problems are you solving with the product? What benefits have you realized?

Attempting to solve large scale routing requests, specifically utilizing their large route matrix. We have realized zero benefits, unless paying for a service that is unusable was my intention.