GR8 People

What do you like best?

Very early in our working relationship still, but they were fantastic to work with through the demo's (selection) process, to the contract negotiation, to implementation. We've partnered initially for career site and events. The career site launched two weeks ahead of schedule, with great care provided to us by the folks at Gr8 People during and after our implementation. Websites always require some level of course correction and adjustment post-launch, and it was nice to have someone to hold our hands through those minor adjustments. On the Events, we're on schedule, but required additional fields / reporting needs ahead of implementation. Fantastic listeners, phenomenal service orientation from a client experience perspective with every Gr8 People representative we have worked with.

What do you dislike?

Dislikes - not much to dislike. This is a smaller company that works hard to please their clients and it really shows. Configuration and customization abilities were lacking on the events module, but the team at Gr8 listened to what we needed and is in the process of building our solution. That's hard to find. I've worked with several dozen technology vendors in my career (currently about 20). What I have found is that technology companies are really sales companies, but not always willing and able problem-solvers. Gr8 People is very different in that way. They didn't sell us a product and expect us to operate within the confines of their technology, they helped us solve problems and when we needed additional fields built, they solved the problem. Hard to find companies that care about impressing and retaining clients as much as acquiring them, but these folks have really impressed us early into our relationship. Not much to dislike.

What problems are you solving with the product? What benefits have you realized?

Problems solved -

1. We did not have control of our content.

2. We were spending way too much per year for previous career site vendors.

3. We had long waits for creative-change requests.

4. We had a "dual" vendor environment with previous career site.

5. We had a rebrand and needed to make consistent the aesthetics of our career site to our corporate website.

6. Our job descriptions were black and white.

Benefits realized -

1. We have control of our content. We have a CMS with Gr8 People that we can populate with new content and drag/drop, quickly edit text without waiting on another company. SO COOL.

2. We are spending remarkably less for our current careers site, which provides budget opportunities.

3. We have zero wait time for creative-change requests, because we can make them ourselves.

4. We no longer have a dual environment with our current career site.

5. We have a careers site that is consistent navigation with our corporate site on aesthetics.

6. Our job descriptions are no longer black and white.

7. We've found a service oriented, problem-solving partner, not just a good vendor, but a Gr8 relationship.