The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Complete the entire feedback loop with one, simple tool. Replace that messy Trello board or support inbox and engage your customers.
1. Collect feedback
– Combine multiple sources of feedback into one place
– Keep entries organized with boards and tags
– Avoid duplicate requests, utilize voting
– Uncover important details in the discussion
2. Show your progress
– Increase transparency with a public roadmap
– Customize to fit your brand
– Automatic email status updates
3. Announce updates
– Schedule posts to synchronize with your marketing efforts
– Use labels to highlight different topics
– Compose updates with rich text, images, and media embeds
Simply: Make a better product.
Administrator in Marketing and Advertising
Advanced user of Feedbear
★★★★★
Easy to use tool for customer feedback collection!
What do you like best?
We are using FeedBear and it satisfies our needs just fine. We have a public site where we gather feedback but also ask our customers to leave us feedback via Intercom. Because FeedBear integrates with Intercom, Zapier, and Slack, we never missed a thing. Once the feature is ready for customers, we can notify customers that were interested in that particular feature immediately.
What do you dislike?
I'd welcome a slightly sophisticated customer statistics.
Recommendations to others considering the product:
If you are not sure I'd say you just go ahead and try it out. They have free trial, do not require any credit card. I believe that this is the best way to find out whether FeedBear is fit for your needs.
What problems are you solving with the product? What benefits have you realized?
We are collecting new ideas and Feedbear helps us prioritize what to work on next. It's a great way how to engage your community and give it voice.
Review source: G2.com
