Ethicontrol’s outsourcing service is:
– a dedicated team within our contact center;
– a whistleblower’s web-portal to register all anonymous messages within a protected cloud or your own infrastructure;
– online software for quick incident management and internal investigations case management.
Your independent and professional whistleblowing hotline from Ethicontrol is ready and does not require any implementation costs
Main features:
– Proprietary contact-center focused on business conduct and ethics
– Incident triage and prioritization
– Incident escalation beyond management level
– Feedback loops with anonymous whistleblowers
– User rights managements considering incident types, company units, cases and within single case
– Team roles matrixes
– Pending status control dashboard and statistics monitoring
– Links between cases. Incident split and merge
– Case materials assessments
– Multilingual web-capture and online software
– Compliance with international anticorruption and anti bribery laws
– Messages and notifications
– Audit trail
– Secure storage and data protection
