DISCO offers an end-to-end ediscovery solution that provides next-generation SaaS review technology, best-in-class services, and single-sourced managed review to give law firms, corporations, and government agencies total control over their data, workflows, and costs. With a managed, turnkey infrastructure delivery model that requires no upfront investment in software or services — designed with self-service in mind but flexible enough for full outsourcing — we can ensure you meet your goals. Compared to legacy solutions, our users report on average a 23% improvement in review throughput, a substantial improvement in reported case team satisfaction, and up to a 30% reduction in total spend over the life of a case.
Founded in Houston, Texas in 2012, we provide ediscovery technology and services to more than 400 law firms, corporations, and government entities, including 100 of the AmLaw 200 and several prominent litigation boutiques. We have more than 1,300 active matters of all sizes. The largest case hosted in DISCO was 24 TB with more than 100 concurrent active reviewers and no degradation in performance.
Julia E.
Advanced user of DISCO
★★★★★
What do you like best?
Disco's professional service team is very responsive and provides excellent assistance with load file ingests. I have submitted challenging productions for review, and the professional services team has almost always been able to get the documents uploaded within 24 hours. When this was not the case, a DISCO representative attended a meeting with my IT team and the client's IT team to troubleshoot the issue.
What do you dislike?
The search by filename function is challenging to use effectively. Currently, when I search for documents by filename, I only get results that match that filename exactly. There should be a "fuzzy" filename search function that allows users to view all files with a similar name. I also wish that there was a way to batch print native Excel sheets and still have them stamped with their Bates number. Currently, a batch print of multiple Excel sheets results in a PDF full of slip sheets and separate Excel files with their original names intact (as opposed to the Bates number). This makes it difficult to keep track of documents after they've been downloaded.
What problems are you solving with the product? What benefits have you realized?
DISCO's services streamline document review and production. Sorting through thousands of documents is much easier with DISCO's help as its advanced search function allows us to quickly find relevant documents. The tagging function also allows for quick organization of the documents. I especially appreciate the mass tag and untag options. Privilege review is a much less painful process with DISCO.
Review source: G2.com