Easy to use product and very helpful team
What do you like best?
The quality of the data is much better than our previous solution. The flexibility of the platform allows us to adapt our instance to our particular needs.
There is ability to self serve within the product but when help is needed the CW team is readily available and eager to help.
What do you dislike?
Not so much a dislike as a product suggestion--would be great if we could assign more than one Contract Owner. So notifications would go to Legal and the business owner.
Recommendations to others considering the product:
Make the switch. It's really easy to use and implementation is quick. Not only can you store only documents but the quality of wrangling is much improved over our prior solution. We realized we could not rely on the data from our prior solution so were spending hours to validate each report that we pulled. CW's quality control makes the extracted data much better and more reliable, saving us time and internal legal resources.
What problems are you solving with the product? What benefits have you realized?
Ability to see which contracts are active and have certain key terms (assignment, arbitration).
