Clearwave

What do you like best?

How quickly it is to obtain the most accurate insurance eligibility information while you are on the phone with the patient. Benefit information is also available instead of searching on multiple sites for eligibility and benefits. Accurately shows how the patient's name appears with their insurance company.

What do you dislike?

there is no notification or heads up when a new patient has been added to Clearwave. Some patient information doesn't always cross over from the registration to Clearwave.

Recommendations to others considering the product:

If you are used to verifying insurance and benefit information manually then go into this with an open mind. It does not do all the work for you but does take a big majority of back and forth from other websites off your hands.

What problems are you solving with the product? What benefits have you realized?

Clearwave give all plan details when you view that eligibility and benefits as far as copay, deductible and PCP information. Also helps that it shows in tasks and in the eligibility and benefit information that a referral is required.