Cisco BroadCloud

BroadCloud is a global platform hosted by Cisco that lets service providers deploy a full suite of calling and collaboration applications. Applications can be scaled to meet the needs of enterprises, no matter what size or industry.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #24 in category Cloud Platform as a Service (PaaS) Software
Ease of use
8.0
Support
9.5
Ease of Setup
7.8

BroadCloud is a global platform hosted by Cisco that lets service providers deploy a full suite of calling and collaboration applications. Applications can be scaled to meet the needs of enterprises, no matter what size or industry.

Cisco BroadCloud
Cisco BroadCloud

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Customer Reviews

Cisco BroadCloud Reviews

Jei K.

Advanced user of Cisco BroadCloud
★★★★★
Boardsoft's Communicator software- Sturdy but much to be desired

What do you like best?

Looks somewhere similar to a desk phone. Fairly straight forward to use. Can copy and paste contact numbers into dialer and with full funcitionality like a desk phone (forward call, leave voicemails, etc). Communicator also has a chat function as well, however I am unsure how it is used. Chat function not that intuitive.

What do you dislike?

Cannot find the call log for outgoing calls. The system from a UI perspective could be better. The software is not very intuitive and requires clicking through many tabs to find and/or understand the functionality you're looking for.

Recommendations to others considering the product:

If you're looking for a simple computer based phone.

What problems are you solving with the product? What benefits have you realized?

Have a remote phone to used on a laptop so calls may be taken anywhere without a physical phone present. Able to take calls anywhere as long as there is internet access. Good for remote employees or employees who travel frequently along with companies who look to get red of desk phones.

Review source: G2.com

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