Best Online Reputation Management Software

Products Buyer's Guide
9.0
AreTheyHappy
★★★★★

AreTheyHappy

Manage all social media and reviews of your restaurant, bar or caf in one easy inbox.

Amazing company & great people! - Werner L.

Ease of use
Support
Ease of Setup

Languages supported: Danish, German, English, Finnish, French, Dutch, Norwegian, Portuguese, Spanish, Swedish

8.0
Hotel Reputation Management
★★★★★

Hotel Reputation Management

Hotel Reputation Management is a cloud-based solution to deliver better guest experiences and increase your ranking on review sites and OTAs.

Eccellent app for hotels - Consultant in Hospitality

Ease of use
Support
Ease of Setup

Languages supported: German, English, French, Italian, Dutch, Portuguese, Russian, Spanish, Thai, Turkish, Chinese (Simplified)

3.4
TribeLocal
★★★★★

TribeLocal

Tribelocal is a local SEO opmitization tool for small businesses.

Manage Your Listing & Online Reputation With TribeLocal - User in Broadcast Media

Ease of use
Support
Ease of Setup
10.0
Shout About Us
★★★★★

Shout About Us

Shout About Us helps businesses take control of their online reviews.

Proactive, innovative, responsive and informative - everything you want in a business partner. - MJ S.

Ease of use
Support
Ease of Setup

Languages supported: English, Spanish

10.0
Project Map It
★★★★★

Project Map It

Setup a search engine optimized website & interactive map in just a few clicks.

Excellent product and service!! - Deborah G.

Ease of use
Support
Ease of Setup
10.0
Localyser
★★★★★

Localyser

Localyser helps multi-location brands manage their locations ratings and reviews from across the Web.

All in one solution at my fingertips. - Danish G.

Ease of use
Support
Ease of Setup

Languages supported: English, French

8.6
Referrizer
★★★★★

Referrizer

Referrizer.com is the a Referral Marketing Automation software for small and medium size businesses who would like to get more referrals from existing customers / clients.

Takes care of so many things that make your business stand out from the others! - Sabrina S.

Ease of use
8.2
Support
8.5
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

9.2
Revleap
★★★★★

Revleap

Revleap is the leading online review platform. Our tools focus on positive review growth and artificially intelligent marketing that use your 5 Star reviews to get new customers.

They write fraudulent reviews for hire - Consultant in Marketing and Advertising

Ease of use
9.0
Support
9.3
Ease of Setup
0.0

Languages supported: German, English, French, Italian, Portuguese, Spanish

8.6
Bazaarvoice
★★★★★

Bazaarvoice

Thousands of the world's leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice's extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer ...

Powerful, Flexible - Mike S.

Ease of use
8.2
Support
8.6
Ease of Setup
7.9
6.6
Marketing 360
★★★★★

Marketing 360

Over 20,000 small businesses use Marketing 360В® to manage and grow their business. Not only do you get the tools you need to scale, but you get the do-it-for-you marketing programs you need to grow — all in one platform.

DO NOT HIRE THIS COMPANY - Jonathan G.

Ease of use
7.2
Support
5.8
Ease of Setup
7.8

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6
Orlo
★★★★★

Orlo

Orlo is a complete online engagement ecosystem.

A great platform - Jim K.

Ease of use
8.6
Support
8.6
Ease of Setup
9.2

Languages supported: English

9.2
Swell
★★★★★

Swell

Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.

Swell Review - Andrew John S.

Ease of use
9.0
Support
9.4
Ease of Setup
8.3

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.6
ConsumerAffairs.com
★★★★★

ConsumerAffairs.com

The ConsumerAffairs for Brands platform allows businesses to collect reviews, engage with their customers, access impactful business insights, and generate more high-quality referrals.

Understanding and responding to voice of the customer - Chelsea E.

Ease of use
9.7
Support
9.3
Ease of Setup
0.0

Languages supported: English

8.8
Feefo
★★★★★

Feefo

Feefo is an independent reviews and insight platform dedicated to enhancing customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.

Functional - Administrator in Retail

Ease of use
7.8
Support
8.7
Ease of Setup
0.0

Languages supported: Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0
Chatmeter
★★★★★

Chatmeter

Local listing, review, and social media management for the multi-location brand and agency.

My Experience with Chatmeter - Abner J M.

Ease of use
9.0
Support
8.9
Ease of Setup
9.2

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0
ClearlyRated
★★★★★

ClearlyRated

ClearlyRated is the only satisfaction survey program designed specifically to enhance your firm's reputation and help you stand out from the competition.

A+ Service - Celia B.

Ease of use
9.9
Support
9.9
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.6
Grab Your Reviews
★★★★★

Grab Your Reviews

One Easy Platform to Manage All Your Customer Reviews. Boost customer satisfaction with our easy-to-use platform that automates your online review management.Get more customer reviews, be found online, attract new customers – easily and effectively.Easily scaled and white-labeled for Agencies and Enterprises.​Everything you need to Manage Customer Reviews all in one place!Enjoy automated review acquisition, management and broadcasting with our ...

An Ideal Review Management Platform - Rahul D.

Ease of use
Support
Ease of Setup
9.0
Repup
★★★★★

Repup

Repup is a online reputation and guest experience management platform for hoteliers. Available via web and mobile app.

The right app for reputation management - Joseph g.

Ease of use
Support
Ease of Setup
9.0
Opiniion
★★★★★

Opiniion

Opiniion is a business-empowering marketing platform that generates authentic online reviews and private negative feedback from your customers. Integrating with hundreds of CRM and POS systems, Opiniion works in the background to get your customers talking.

My company uses Opiniion to get reviews based on our customer satisfaction! - Kamille B.

Ease of use
Support
Ease of Setup
8.6
EmbedReviews
★★★★★

EmbedReviews

EmbedReviews is a platform for managing Facebook Reviews. It allows you to generate and display Facebook reviews on any website. It can get all the Facebook reviewers and setup an autoresponder that can automatically reply to every review with a text, link or an image.

Simple, Affordable Solution - Lindsay M.

Ease of use
Support
Ease of Setup

Languages supported: English

8.0
FranConnect
★★★★★

FranConnect

FranConnect is a franchise management software.

A great CRM for small businesses - User in Health, Wellness and Fitness

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0
RevuKangaroo Review Software
★★★★★

RevuKangaroo Review Software

RevuKangaroo is an online review system to help dominate 3rd party review sites like Yelp, Google, Facebook, TripAdvisor ..etc.

Great Software- Saving Our Online Reputation - User in Marketing and Advertising

Ease of use
Support
Ease of Setup

Languages supported: English, French, Spanish

10.0
Widewail – Invite
★★★★★

Widewail – Invite

Widewail's "Invite" is an intelligent customer business review generation solution designed to efficiently help your business get more consumer reviews on Google, Facebook, Yelp and other popular platforms.

Kevlar for your business reputation. - Executive Sponsor in Computer Software

Ease of use
Support
Ease of Setup
10.0
Pozative
★★★★★

Pozative

Pozative is an online review management tool designed to help businesses interact with customers through online reviews as well as customer feedback to get visible, get chosen, and get insight.

Big Bump in Patient Reviews from pozative - Joshua R.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Vivial
★★★★★

Vivial

Vivial's mission is to help you grow your business, whether that is with our easy-to-use and affordable local online marketing technology or a custom marketing campaign that we create, implement and monitor for you

Amazing has helped our company so much - User in Consumer Services

Ease of use
Support
Ease of Setup
10.0
Revetize
★★★★★

Revetize

Revetize is the simplest medium on the planet to get new customer referrals, online reviews, promotions, and internal feedback.

Great Customer Service - Tiffany Y.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

1.0
Advice Local
★★★★★

Advice Local

Advice Local is dedicated to providing scalable, cost effective and customizable local presence management solutions to our channel partners, brands, agencies and local marketers.

Total scam after you decide to cancel the contract. Your card will be charged forether - Dimaco W.

Ease of use
Support
Ease of Setup
8.8
GoSite
★★★★★

GoSite

gosite is a complete software suite that makes it easy for customers to find, engage, book and pay for your services online.

Great Product & Customer Service! - Keaton Y.

Ease of use
8.7
Support
8.7
Ease of Setup
8.3

Languages supported: English

8.8
Vendasta
★★★★★

Vendasta

Vendasta's white-label platform empowers you to provide marketing solutions to local businesses under your brand.

Great platform for local digital agencies - Justin A.

Ease of use
8.3
Support
9.0
Ease of Setup
7.8

Languages supported: English

B2B Software Guide