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Best HR Case Management Software

Products Buyer's Guide
9.0
PMG Platform
★★★★★

PMG Platform

PMG Platform provides efficiency through automation that can be applied to nearly any business need. It provides business process automation via BPM technology, including workflow design, execution, integration and business activity monitoring.

Upgraded our PMG platform to a newer version in April 2021 - Garrett J.

Ease of use
8.5
Support
9.2
Ease of Setup
9.3

Languages supported: Arabic, German, English, French, Italian, Spanish, Chinese (Simplified)

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9.6
UKG HR Service Delivery
★★★★★

UKG HR Service Delivery

PeopleDoc has created the only integrated HR Service Delivery Platform—easy to use and built for HR—with game-changing technology that makes it easy for HR to help employees and get “stuff” done.

PeopleDoc is the only vendor we have that did not over promise and under deliver. - Cheryl J.

Ease of use
Support
Ease of Setup

Languages supported: Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

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9.2
Neocase HR
★★★★★

Neocase HR

Neocase™ Software is a leading provider of integrated HR and Finance service delivery solutions. It enables large and mid-size organizations to reduce costs, standardize processes and improve employee, customer and supplier relationships.

Neocase Review - User in Hospital & Health Care

Ease of use
Support
Ease of Setup
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8.0
ServiceNow HR Service Delivery
★★★★★

ServiceNow HR Service Delivery

ServiceNow HR Service Delivery is an integrated suite of applications designed to create a consumer, like service experience, while increasing HR productivity. Whether it's a simple request for information, or a multi‑departmental process like onboarding, employees finally have a single place for all their service needs.

The best system which provides a single platform for all human resourcesl services. - Ray J.

Ease of use
7.6
Support
7.8
Ease of Setup
6.3
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6.4
HRCasework
★★★★★

HRCasework

HRCasework is a HR case management solution that allows staff members and managers to record and manage all manner of HR requests from general enquiries to requests to retire. Features include line manager authorizations, storing of associated documents, notes and case contacts in one place.

HRCasework - User in Machinery

Ease of use
Support
Ease of Setup
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9.0
Infor HR Service Delivery
★★★★★

Infor HR Service Delivery

Infor HR Service Delivery helps organizations of all sizes accomplish more with fewer resources. In the era of digital human resources, this advanced, multi-tier service platform can enable employees to resolve more than 70% of their routine transactions and inquiries without HR intervention. With an empowered workforce and a modernized HR self-service system, HR can focus on higher-value projects.

Decent HRIS but need improvement in user experience - Relton M.

Ease of use
Support
Ease of Setup
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9.0
Ethicontrol
★★★★★

Ethicontrol

Ethicontrol (ethical control) is a global ethics hotline outsourcing service and software for internal investigations.It supports full life-cycle of a report: from registration via contact-center and web-intake up to management conclusions in case management system (SaaS).

Very good overall - Gleb B.

Ease of use
Support
Ease of Setup

Languages supported: Bulgarian, German, English, Estonian, French, Croatian, Italian, Dutch, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Turkish, Ukrainian

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8.4
i-Sight Case Management
★★★★★

i-Sight Case Management

i-Sight offers specialized investigative case management solutions for HR, ethics and compliance, loss prevention, security, and program fraud.

Overall we have had great success with the i-Sight product - Steve S.

Ease of use
8.6
Support
8.2
Ease of Setup
8.6
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9.6
HR Acuity
★★★★★

HR Acuity

Empowers you with structure, content, and tools around documentation, investigations, and analytics in ways that provide accurate, reliable, and uniform experiences for your people. All with software that equips you with built-in expertise to make best practice your process.

Amazing Product and Team! - Jeanette S.

Ease of use
9.4
Support
9.6
Ease of Setup
9.2

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.6
Dovetail
★★★★★

Dovetail

Dovetail combines HR Case Management, Knowledge Management, an Employee Portal and powerful Reporting capabilities to enable HR to seamlessly manage, document, and report on every employee interaction with HR, centralized into one globally-accessible HR Help Desk.

Dovetail Review - Kaitlyn G.

Ease of use
7.5
Support
8.7
Ease of Setup
5.5

Languages supported: Arabic, Czech, Danish, German, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.0
Cherwell HR Case Management
★★★★★

Cherwell HR Case Management

Cherwell HR Case Management manages the employee request process from start to finish. Not only does HR Case Management document all transactions providing a complete audit trail of employee communication with HR it also creates accountability, provides task ownership and workflow and ensures consistent and timely HR service delivery.

Once you get used to it, it's a great tool! - User in Retail

Ease of use
Support
Ease of Setup
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8.0
Allocate ER
★★★★★

Allocate ER

Selenity ER Tracker is a configurable and flexible solution for tracking, recording and monitoring all your HR cases. Built around usability for the end user and configured around your individual company's HR policy, Selenity ER Tracker improves compliance, increases visibility and reduces your HR case management errors.

Efficient case management with workflow tracker - Federico H.

Ease of use
Support
Ease of Setup
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8.0
Neocase HR Ready
★★★★★

Neocase HR Ready

Neocase HR Ready is designed to support your service center in its initial stage of automation, expand but also adapt to your evolving requirements.

Meets the needs - Administrator in Computer Software

Ease of use
Support
Ease of Setup
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0.0
Canary Whistleblowing System
★★★★★

Canary Whistleblowing System

Canary Whistleblowing System allows clients to uncover problems in its early stage and address them accordingly. Canary provides an early warning system against corporate shenanigans and issues that may occur thereafter, such as reputational damage and value loss. Managed by an experienced team, it ensures confidentiality and professional follow-up and reporting.

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Ease of use
Support
Ease of Setup

Languages supported: English, Indonesian

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