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Best Experience Management Software

Products Buyer's Guide
7.0
CustomerSure
★★★★★

CustomerSure

Software so you can gather, manage and respond to customer feedback, improve customer satisfaction and increase sales.

Great platform with some complicated features. - Administrator in Food & Beverages

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6.0
PeopleMetrics
★★★★★

PeopleMetrics

PeopleMetrics makes it simple to personalize each customer interaction based on their feedback.

Great tool to be proactive with at risk customers! - User in Oil & Energy

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6.0
Leger Metrics
★★★★★

Leger Metrics

In-the-moment customer feedback and real-time reporting & analytics for multi-location retail and consumer market.

Very useful and interesting - Agency in Cosmetics

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Languages supported: English, French, Spanish

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10.0
Feedbear
★★★★★

Feedbear

Feedbear allows your customers to express their ideas and keep them up to date with your progress

Easy to use tool for customer feedback collection! - Administrator in Marketing and Advertising

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Languages supported: English

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10.0
Helppie
★★★★★

Helppie

Helppie is the easiest way for growing software platforms to get feedback from their users. With the ability to record their screen and send feedback directly to your development team, this single line of code can change how you engage with your user community.

Quick and Easy Customer Feedback - Cartback B.

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10.0
know’N’act
★★★★★

know’N’act

Utilizes several front-end triggers (NFC tags, QR codes, URLs, digital ink readers, SMS and more) to enable users to provide real-time, location-based feedback. Our proprietary system provides a rich dashboard to analyze the feedback, with full reports and heat maps for you to know exactly what is going on where.

Extremely helpful tool to gain insight into customer engagement - User in Computer Software

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0.0
Alterna CX
★★★★★

Alterna CX

Alterna CX, one of the top 30 leading Voice of Customer solutions in Gartner's Market Guide for Voice-of-the-Customer Applications, can deliver a comprehensive view of the entire customer and employee experience management from channels, data to insight in a single platform. Alterna CX is an end-to-end platform with sophisticated dashboards and self-service reporting enabling experience professionals to capture and collect all data, analyze ...

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0.0
Sleekplan
★★★★★

Sleekplan

Sleekplan is a customer feedback tool for SaaS companies that can easily be embedded in any web based application. The widget assists you to track suggestions, ideas, and bugs from your customers, share a roadmap, and keep a changelog.The basic features include:- Collect & manage feedback via an embedded widget - Measure and monitor customer satisfaction- Calculate an impact score based on meaningful metrics- Structure feedback with custom ...

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0.0
Encompass-CX
★★★★★

Encompass-CX

salesEQUITY brings together marketing and client-facing teams by automating the customer feedback process. Our technology identifies trends and establishes benchmarks to help drive VOC and customer insight initiatives. Using this data helps you establish “sales equity”; which like brand equity, separates businesses from their competition.

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Ease of use
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Languages supported: English, Spanish

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0.0
Cloodot
★★★★★

Cloodot

Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox.Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc in one easy to use inbox.Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. ...

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Languages supported: English

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