Best Customer Success Software

Products Buyer's Guide
5.6
Akita
★★★★★

Akita

Akita is a Customer Success Management Platform designed to help you reduce customer churn and increase revenue from your existing customers.With Akita you can:⇒ Achieve a single, unified view of your customer data⇒ Build intentional and effective Customer Success processes⇒ Develop a scalable Customer Success program⇒ Measure the performance of your Customer Success team⇒ Be the driving force toward a customer-focused company ...

Akita is grat for helping me manage my tasks and gauge customer health - Ben W.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
RetentionEngine
★★★★★

RetentionEngine

Automated cancel prevention for subscription-based businesses. RetentionEngine handles the cancel process for customers, saving up to 41% of the customers who go through it.

Our Retention Rate Increased 166% - User in Retail

Ease of use
Support
Ease of Setup

Languages supported: English, Spanish

9.4
Kapta
★★★★★

Kapta

Software tools for key account management and customer success for strategic accounts

Improving the customer experience - Annabelle B.

Ease of use
8.3
Support
0.0
Ease of Setup
0.0

Languages supported: English

9.2
ClientSuccess
★★★★★

ClientSuccess

ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

Simple, yet powerful - Andy B.

Ease of use
9.1
Support
9.0
Ease of Setup
9.4

Languages supported: English

9.4
Planhat
★★★★★

Planhat

Customer success has changed. Meet the modern Customer Platform!

Great Customer Success Product, even better support! - Seth D.

Ease of use
8.8
Support
9.5
Ease of Setup
0.0

Languages supported: English

9.8
Userlane
★★★★★

Userlane

Userlane is the fastest and most intuitive Digital Adoption Platform for enterprise companies on the market. We offer enterprise-grade quality with a consumer-grade user experience. Our product is a guidance layer that goes on top of any browser-based software application. Users are guided step-by-step through all digital processes they're required to navigate on-screen, in real-time.

Innovative Product and a cooperation of equals! - Administrator in Retail

Ease of use
9.4
Support
9.9
Ease of Setup
9.0

Languages supported: German, English, French, Italian, Spanish, Chinese (Simplified)

9.8
ProfitWell
★★★★★

ProfitWell

ProfitWell provides subscription and SaaS metrics that are 100% accurate and absolutely free. Sign up takes 1-click, giving you access to your monthly recurring revenue, churn, lifetime value, and all of your other necessary subscription financial metrics. Integrates with Stripe, Braintree, Zuora, Chargebee, Chargify, Recurly, and others with the ProfitWell API.

Totally Impressed - Peter H.

Ease of use
9.7
Support
9.8
Ease of Setup
9.2

Languages supported: English

9.6
Ubiquity
★★★★★

Ubiquity

Ubiquity is a customer engagement software that delivers all the services required to manage, engage, and retain customers on mobile devices.

Ubiquity AP: Large area coverage with great reliability in Network - Priyanka B.

Ease of use
9.6
Support
9.6
Ease of Setup
0.0
8.0
Verint Predictive Experience (formerly Verint ForeSee)
★★★★★

Verint Predictive Experience (formerly Verint ForeSee)

Verint Predictive Experience can deliver a 360-degree view of customer and employee experiences by measuring them across a variety of touchpoints and predicting the best, most effective ways to enhance them.

Useful for retail or service industry - Administrator in Real Estate

Ease of use
7.6
Support
7.9
Ease of Setup
6.0
8.8
UserIQ
★★★★★

UserIQ

Automated and effective in-app data engine and engagement tool

UserIQ, Simple and easy to use - Drew H.

Ease of use
7.8
Support
9.0
Ease of Setup
0.0

Languages supported: English

8.6
CorrigoPro
★★★★★

CorrigoPro

CorrigoPro is the simplest, fastest way to get and stay connected to your customers. With CorrigoPro, you join the industry's most powerful platform to connect, market, and grow your business.

Very great and easy to use! - Andrea W.

Ease of use
8.8
Support
8.4
Ease of Setup
8.8
8.2
STAMP
★★★★★

STAMP

STAMP is the first and leading Retention Automation Platform. Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives. STAMP (see http://www.stampcsm.com) allows you to systematically determine how well you are delivering on what is most important to your customers, so you can create action plans for internal and external solutions.With an intuitive dashboard, STAMP visualizes the gap ...

Great product - Jerry R.

Ease of use
8.5
Support
8.1
Ease of Setup
7.8

Languages supported: English

8.8
TaskRay
★★★★★

TaskRay

TaskRay helps businesses onboard customers faster and more efficiently. By using TaskRay's templating and automation functions high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses can build systems that scale whether they have 100 customers or 10,000 customers.

not what I was looking for - Vivian R.

Ease of use
8.5
Support
8.9
Ease of Setup
7.4

Languages supported: English

9.8
AppsForOps
★★★★★

AppsForOps

Apps to automate your business operations. Run a better business today. AppsForOps Timeline is a game changing Customer Success software platform. Customer Success - powered by being in the know. It provides next level visibility on customer activity spanning your organization's people, processes and systems. It allows you to easily see the whole picture and act on what matters most.

What an amazing customer success tool - Rudi V.

Ease of use
9.5
Support
9.8
Ease of Setup
9.1

Languages supported: English

9.6
Magentrix Customer Portals
★★★★★

Magentrix Customer Portals

Magentrix Customer Success is designed to deliver better customer service, reduce costs and save on development resources.

Robust set of features and responsive customer service! - Derek M.

Ease of use
9.3
Support
9.7
Ease of Setup
9.3

Languages supported: German, English, French, Russian, Spanish

9.4
SmartKarrot CS
★★★★★

SmartKarrot CS

Intelligent, actionable customer success platform to drive predictable and repeatable success.

Many customer success tools in one place - Amit S.

Ease of use
9.2
Support
9.5
Ease of Setup
9.4

Languages supported: English

9.0
Calix Cloud
★★★★★

Calix Cloud

Calix is a leading global provider of broadband communications access systems and software

New Calix Cloud simple to use, same features available. - User in Internet

Ease of use
Support
Ease of Setup
9.0
Squelch
★★★★★

Squelch

Squelch is a stealth-mode enterprise solution using cloud-based deep analytics, NLP, auto classification, and prioritization technologies to deliver intelligence.

Solid product - User in Computer Software

Ease of use
Support
Ease of Setup
9.0
Exstream
★★★★★

Exstream

OpenText Exstream allows business users to optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere.

Best software for document composition - User in Information Technology and Services

Ease of use
Support
Ease of Setup
9.0
Aimbase
★★★★★

Aimbase

AVALA combines research and analysis, technology, creativity, and overall brand strategy to provide our clients with everything they need to maximize sales.

Very powerful reporting, easy to use - Jerod J.

Ease of use
Support
Ease of Setup

Languages supported: English, French, Spanish

9.0
Ringorang
★★★★★

Ringorang

Ringorang is a groundbreaking mobile engagement App that delivers information in new and fun way; and, like a boomerang, returns with real-time data on what users actually retained.

Highly Ranked Training Program - John M.

Ease of use
Support
Ease of Setup

Languages supported: English

8.0
Vyopta Incorporated
★★★★★

Vyopta Incorporated

Vyopta Incorporated is a single system that monitor and improve the performance of enterprise collaboration networks it help enterprise IT transform how people work by making it easier to use video and unified collaboration technologies.

Did what we needed it to do! - Mike G.

Ease of use
Support
Ease of Setup

Languages supported: English

8.0
CustomerLobby
★★★★★

CustomerLobby

CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients.

Great software for small bussiness - Amy G.

Ease of use
Support
Ease of Setup
8.0
Sarbacane
★★★★★

Sarbacane

Sarbacane is an email and SMS marketing solution. Email design and analytics are provided. Users can import contacts or manually enter them. A/B testing can be performed for campaign optimization.

Great tool for SMS Marketing - User in Chemicals

Ease of use
Support
Ease of Setup
7.0
uptain
★★★★★

uptain

Uptain is a customer engagement software that helps to engage and regain customers in online shops.

Easy and Efficient - Ana C.

Ease of use
Support
Ease of Setup
6.0
HRMS Mangtaa
★★★★★

HRMS Mangtaa

HR Mangtaa is a HCM Software that provide complete solution to manage all human resources and providing a leading edge in promoting business growth.

Cost Effective, User-Friendly Option - User in Information Technology and Services

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
interakt
★★★★★

interakt

Interakt allows you to Capture, Engage and Retain your Visitors and Customers.

Cheaper and easier than Intercom - User in Accounting

Ease of use
Support
Ease of Setup

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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