Best Customer Journey Analytics Software

Products Buyer's Guide
7.0
Perx Platform
★★★★★

Perx Platform

The Perx Platform enables the creation of customer experiences that help your organization boost engagement and revenue growth.

System is easy for user to do setup - User in Telecommunications

Ease of use
Support
Ease of Setup

Languages supported: English, Thai, Chinese (Simplified)

10.0
DataQ
★★★★★

DataQ

DataQ is designed specifically for retailers, it's equipped with end-to-end tools to help you create meaningful campaigns for all audiences. However, were not just here to tell you that DataQ is different, were also here to show you.

The most powerful segmenting tool I've ever used. - Ashleigh F.

Ease of use
Support
Ease of Setup

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.2
Insider
★★★★★

Insider

Insider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.

A great platform to test, experiment and optimize onsite experiences - Wen Ching K.

Ease of use
9.1
Support
9.1
Ease of Setup
9.5

Languages supported: English

8.4
Impact
★★★★★

Impact

Impact digital marketing platform is a platform that enables significant improvement in the return on global advertising spend for brands and agencies, it provides a fully-integrated suite of products for media attribution, performance marketing, tag management and mobile analytics.

Not user-friendly interface and problem with withdrawals - Anton A.

Ease of use
8.0
Support
8.3
Ease of Setup
0.0

Languages supported: Afrikaans, German, English, French, Spanish, Chinese (Simplified), Chinese (Traditional)

6.2
Conversant
★★★★★

Conversant

Conversant helps the world's biggest companies grow by creating personalized experiences that deliver higher returns for brands and greater satisfaction for people.

good - Hickman N.

Ease of use
6.8
Support
5.4
Ease of Setup
4.7
8.8
Woopra
★★★★★

Woopra

Woopra is a real-time customer analytics service that delivers a comprehensive view of the customer to help companies create better experiences.

Fantastic analytics tool; automations are where it shines - Phil R.

Ease of use
8.6
Support
8.9
Ease of Setup
8.4

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6
ObservePoint
★★★★★

ObservePoint

ObservePoint DataAssurance technology not only validates your digital data, but looks for data collection gaps that exist across your entire website.

Trust your data and your insights. - SAMEER S.

Ease of use
8.1
Support
8.8
Ease of Setup
7.6
9.0
WebEngage
★★★★★

WebEngage

Marketing Automation Software

A minimalistic yet scalable approach to marketing automation & customer analytics. - Anik B.

Ease of use
9.1
Support
8.9
Ease of Setup
0.0

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.2
Solitics
★★★★★

Solitics

Solitics enables B2C brands to harness the power of ALL their data across all their data sources and create a personalized customer journey.

Easy to use, user friendly marketing system - Oshri K.

Ease of use
8.1
Support
9.7
Ease of Setup
7.6

Languages supported: English

7.8
Hive9
★★★★★

Hive9

Hive9 is a marketing performance management company. They help B2B marketing leaders measure, predict, and improve the impact of marketing.

Incredible Tool for Planning and Budget Management - Administrator in Electrical/Electronic Manufacturing

Ease of use
6.5
Support
7.8
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8
MoEngage
★★★★★

MoEngage

With MoEngage, companies can orchestrate campaigns across channels like push, email, in-app messaging, web push and sms, with auto-optimization towards higher conversions powered by machine learning.

All-in-One tools for CRM needs - Aristianto T.

Ease of use
8.6
Support
8.7
Ease of Setup
9.2

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

9.8
Flockrush
★★★★★

Flockrush

Flockrush allows you to deliver the right content at the time in the right format and predicts the outcome by understanding customer's intent.

High Performance Tools, Best Support, Quality content from Getty and Easy to Use - Avinash S.

Ease of use
9.1
Support
9.9
Ease of Setup
9.3

Languages supported: English

9.6
Auryc
★★★★★

Auryc

Seeing is believing. Auryc's visual intelligence platform empowers organizations to create exceptional customer journeys and increase revenue. We can prove it too

This software will only help your website become better! - Leslie H.

Ease of use
8.6
Support
0.0
Ease of Setup
0.0

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0
Appier AIXON
★★★★★

Appier AIXON

Empowers every business to use AI to turn data into insights, starting with marketers who want to make sense of the mountain of CRM, site and app data and turn it into audience engagement, growth, and monetization

An investment in AI helps drive our businesss, and % uplift shoot off the chart. - Executive Sponsor in Financial Services

Ease of use
Support
Ease of Setup

Languages supported: English, Japanese, Korean, Chinese (Traditional)

9.0
Customer Experience Management
★★★★★

Customer Experience Management

The brands that stir passion deliver flawless, digital interactions with almost no friction between their customers and the services that they crave.

NetCracker Review - User in Telecommunications

Ease of use
Support
Ease of Setup
9.0
Kitewheel Customer Journey Hub
★★★★★

Kitewheel Customer Journey Hub

Kitewheel is a cloud-based Customer Journey Hub orchestrates intelligent customer journeys by making decisions across all touchpoints and channels, to provide seamless customer experiences that drive real-time revenue as well as long term loyalty.

Orchestrates marketing programs with intelligence and ease - Administrator in Computer Software

Ease of use
Support
Ease of Setup

Languages supported: English

9.0
Worthix
★★★★★

Worthix

Worthix precisely measures the "why" behind buying decisions, giving your company the power to tactically identify where in the customer journey to invest.

You can make better financial decisions - Juana S.

Ease of use
Support
Ease of Setup

Languages supported: German, English, French, Portuguese, Spanish

8.0
Eulerian
★★★★★

Eulerian

Eulerian Technologies is the French leader in the analysis and real-time optimization of e-marketing operations.

Eulerian review - User in Leisure, Travel & Tourism

Ease of use
Support
Ease of Setup
7.0
Bombora Measurement
★★★★★

Bombora Measurement

The right insights, at the right time, can be the difference between hitting your goals and not. BomboraMeasurement uncovers hidden insights into whatworking well, whatnot, and what could be better with your marketing and sales initiatives.

One Stop Solution - User in Writing and Editing

Ease of use
Support
Ease of Setup
7.0
Kare
★★★★★

Kare

Gluru AI is a platform designed to enable users to convert their interest to the business's goals.

Automation was easily setup, though not great results - ravi r.

Ease of use
Support
Ease of Setup

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Malay, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Maltese

10.0
The Experience Manager
★★★★★

The Experience Manager

The world's first Customer Experience Employee Engagement tool.

Managing much more than just experiences - Consultant in Management Consulting

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Roojoom
★★★★★

Roojoom

Marketing platform that turns content into revenue. Roojoom leads your users through content blended from on and off the web – generating revenue, leads and conversions every step of the way.

Roojoom is a great platform for displaying content - User in Computer Software

Ease of use
Support
Ease of Setup
10.0
Survaider
★★★★★

Survaider

Survaider is Customer Experience Management platform, which helps businesses to listen, understand and act on customer's opinions across all channels.

Good tool for managing multiple locations - Leon P.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Attribution Insights
★★★★★

Attribution Insights

Optimise marketing ROI with integrating data and using advanced attribution modelling for better insights

Tool for everyday use - Djordje M.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
CA Wily Customer Experience Manager
★★★★★

CA Wily Customer Experience Manager

CA Wily Customer Experience Manager (CEM) allows the business and it to understand and respond to the online experience of each end-user, whether they are external customers, partners, or employees.

Wily is the best - Administrator in Telecommunications

Ease of use
Support
Ease of Setup
10.0
Cleeng
★★★★★

Cleeng

The smartest way to sell and protect your premium videos with gated PPV, hosted video channels, subscribers and channel analytics.

Great place to put your videos - Alexis P.

Ease of use
Support
Ease of Setup

Languages supported: Arabic, German, Greek, English, French, Italian, Japanese, Korean, Mongolian, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish

10.0
Insightech
★★★★★

Insightech

Insightech is a web analytics time machine designed to allow users to find growth opportunities through customer experience insights.

Personalized Customization/Decisioning based on data analytics - Gaurav T.

Ease of use
Support
Ease of Setup
10.0
Chainlink Marketing Platform
★★★★★

Chainlink Marketing Platform

Chainlink Marketing Platform provides advanced marketing automation,business intelligence, and attribution across all channels.

One of the greatest payment methods - Administrator in Automotive

Ease of use
Support
Ease of Setup
10.0
Stampede
★★★★★

Stampede

Stampede is about keeping businesses and customers connected. Our cloud-based software removes the hassle and expense of setting up and managing a Wi-Fi network.Businesses benefit by gaining valuable customer insights, while offering a branded, seamless and secure online experience to their WiFi users.

Easy system for My Customers - Administrator in Hospitality

Ease of use
Support
Ease of Setup

Languages supported: English

B2B Software Guide