BotXO

BotXO is AI Automated Chat as a Service. It empowers brands to have specialized chatbots provide instant support and personalised shopping through conversational interfaces. Serve your users, whenever and wherever they want.

Languages supported: Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0/10 (Expert Score) ★★★★★
Product is rated as #1 in category Bot Platforms Software
Ease of use
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Ease of Setup

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BotXO is a powerful AI Chatbot builder.

Our Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The BotXO Platform allows any company, in any industry, to effortlessly build and launch a smart AI chatbot to deliver exceptional customer experience.

About BotXO

A Danish & Spanish tech startup providing a Conversational AI Platform where SMEs and Enterprises can build AI chatbots without any coding. BotXO customers span across 13 countries in Europe and the US. BotXO is trusted by brands such as Carlsberg, Booking.com, Rockwool, Trustpilot, KPMG, Deloitte, Zendesk and AKQA.

The mission behind the BotXO Platform is to make AI accessible and easy to use for non-coders too. BotXO’s main market is Europe, and by offering Conversational AI that understands local European languages and tools that any line-of-business employee can use, it enables European companies to enter the AI era faster and capture the opportunities therein.

The BotXO technology is 100% proprietary and European-built. An independent research paper from March 2020, conducted by experts in Natural Language Processing & Machine Learning from Copenhagen University and the Alexandra Institute has proven that BotXO’s language models outperform those of Google and other international companies.

Pricing starts at €500 a month
Contact us directly: +45 88 74 22 70

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Customer Reviews

BotXO Reviews

User in Banking

Advanced user of BotXO
★★★★★
BotXO - scarily clever bot

What do you like best?

- Incredibly smart AI

- Can answer correctly with only a partial match of the question that was submitted

- A lot of option for modification

- You can filter questions and answers for an easy search

- You can modify multiple solutions for one question

- After a specific answer by the bot, you can add buttons with similar questions. Our clients can click on them, and the bot will provide further information

What do you dislike?

- Difficult setup

- Slow saving of the changes

- Does not have a mobile software

- Global connections open and closes very slow

Recommendations to others considering the product:

I recommend clicking on "Save changes" after every change you made. The software can freeze when a lot of information is inputted and you can lose your changes (very painful)

What problems are you solving with the product? What benefits have you realized?

After the difficult setup, BotXO is a pleasure to use. It can handle a lot of customer inquiries correctly and answer questions written in a difficult to understand English (from users that do not know English very well)

Review source: G2.com

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