Boostopia is a B2C customer success platform that specializes in helping companies improve the customer experience and turn support into a revenue-generating channel.

Languages supported: English

9.0/10 (Expert Score) ★★★★★
Product is rated as #14 in category Contact Center Quality Assurance Software
Ease of use
Support
Ease of Setup

Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow.

Boostopia
Boostopia

Show more categories

Customer Reviews

Boostopia Reviews

Kristin D.

Advanced user of Boostopia
★★★★★
incredibly knowledgeable team and a unique product

What do you like best?

Have never worked with a CX platform as knowledgeably as these guys. They know their stuff inside-out and you'll learn a lot from their partnership and coaching.

What do you dislike?

I have nothing negative to say about working with Boostopia. I do wish they were integrated with a few more platforms but I know those are on their road map and will come with time.

What problems are you solving with the product? What benefits have you realized?

Boostopia has helped us nail down our cost-per-ticket and allows us to splice up data in so many ways that Zendesk does not. We are a small team without access to data analysts or professional Zendesk administrators—that's where Boostopia steps in. The unexpected benefits that have come from Boostopia are all of the great process changes that were born out of our monthly coaching sessions.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide