Alibaba Intelligent Service Robot

Intelligent Service Robot is a dialog platform that enables smart dialog through various dialog-enabling clients, such as websites, mobile apps, and robots. Users can use domain-specific knowledge bases, configure their own knowledge base for customized smart dialogs and use Intelligent Service Robot to facilitate self-service through multi-round dialog. Intelligent Service Robot can also integrate with third-party APIs to enable complex scenarios such as order search, shipping tracking, and self-service returns

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7.0/10 (Expert Score) ★★★★★
Product is rated as #64 in category Bot Platforms Software
Ease of use
Support
Ease of Setup

Intelligent Service Robot is a dialog platform that enables smart dialog through various dialog-enabling clients, such as websites, mobile apps, and robots. Users can use domain-specific knowledge bases, configure their own knowledge base for customized smart dialogs and use Intelligent Service Robot to facilitate self-service through multi-round dialog. Intelligent Service Robot can also integrate with third-party APIs to enable complex scenarios such as order search, shipping tracking, and self-service returns

Alibaba Intelligent Service Robot
Alibaba Intelligent Service Robot

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Customer Reviews

Alibaba Intelligent Service Robot Reviews

G2 User in Computer Hardware

Advanced user of Alibaba Intelligent Service Robot
★★★★★
Great AI

What do you like best?

The AI is perfect in assisting customers resolve common issues

What do you dislike?

Could be more user friendly in terms of setting up prompts and specific responses

What problems are you solving with the product? What benefits have you realized?

It allows our business to run smoothly by automating tasks that would normally require intervention from an employee

Review source: G2.com

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