SalesOptimize

What do you like best?

I have been most impressed with the customer service from the Sales Optimise team, the product updates and the usability of the system. There is often a learning curve with systems like this, and I have not found that to be the case with SalesOptimise. Everyone appears to use it intuitively, which makes it a very easy system to roll out globally.

What do you dislike?

I found assigning credits and determining how many credits are left to be very confusing. I never know how many credits to transfer each user based on what is remaining/already used. Occasionally the search function is a little buggy, and "search parameters have changed" pops up in error. This rarely happens, but it has occurred on a few occasions. It would be great to have website traffic in more detail too.

What problems are you solving with the product? What benefits have you realized?

We required a solution that could look at both company and person-level while evaluating website tech; this tool solves that.