Microsoft Power Virtual Agents

Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

Languages supported:

8.8/10 (Expert Score) ★★★★★
Product is rated as #22 in category Intelligent Virtual Assistants Software
Ease of use
8.6
Support
8.7
Ease of Setup
9.2

Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

Microsoft Power Virtual Agents
Microsoft Power Virtual Agents

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Customer Reviews

Microsoft Power Virtual Agents Reviews

Aryan V.

Advanced user of Microsoft Power Virtual Agents
★★★★★
An easy solution for Automation

What do you like best?

An almost perfect solution for automation with no coding or tech support.

Extremely easy for someone who is involved in tech or has prior experience building bots.

No need to learn AI/ML, everything is self initialized.

We encountered some trouble, but the documentation helped, I will recommend going through the documentation first to avoid any confusion later.

Our technical team had some experience in automation and bot building so the overall process was easy and smooth.

What do you dislike?

There are very less number of guides available on the whole internet, which makes it difficult for a beginner to get started on this platform. It promises to cut costs with automation but the very solution is paid which may be a turnoff for some users. A user who is a complete newbie in automation or bot building will have better chances of getting started with Actions on Google or Amazon Alexa Skills.

Recommendations to others considering the product:

I will recommend going through the documentation first and if you are new to automation, then try Google Actions and then try Power Virtual Agents.

What problems are you solving with the product? What benefits have you realized?

We organize many events related to different domains in tech but we were having troubles getting the word out. We have accounts on every major social media platform, but we were having trouble with keeping up with numerous questions. Our organization size is small considering the outreach of our events. We decided to build a bot that will tell a user about the dates and info about various events.

We found out that it really helped us in automating this process using a simple chatbot. After seeing the easiness of the process, we even decided to build more bots for our different projects.

Review source: G2.com

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