Kare

Gluru offers AI-powered customer experience management (CEM) solutions through its multi-patented MIND technology which seamlessly integrate with your existing customer relationship management (CRM) platforms, to enable your business to proactively engage with its customers. By leveraging your new or existing knowledge, MIND uses award-winning AI technology to dialogue with your customers and guide them towards the knowledge they seek. In doing so, MIND reduces the friction between businesses and users by making it incredibly easy for you to convert your customer’s interests into successful outcomes.

Kare

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ravi r.

Advanced user of Kare

★★★★★

Automation was easily setup, though not great results

What do you like best?

The setup of the product was easy and look and feel was attractive. The integration with the third party application looked seemless. The customer support is nice.

What do you dislike?

The results were not as expected, it is still in development phase. Too much customisation are required to get what we need.

What problems are you solving with the product? What benefits have you realized?

We had resolved our customer support to be more focussed on the customers who need the support more.

Review source: G2.com