Excellent improvements in efficiency & productivity. Business growth in challenging times!
What do you like best?
The Checklists module is amazing. Period! With it, we easily automated our high-volume repetitive workflows. The processes are now robust, with the right & clear handoffs, alerts, reports and "super-live" dashboards. Our documentation-diligence and payment-collection processes wrt the enrolled students are key to our business success - here we have great control and real-time visibility. Our Japanese partner universities and hiring companies like the regular updates we give them, especially the consistent performance & depth of details. With document storage being centralised and access being distributed, our remote & home-based teams are all working seamlessly.
What do you dislike?
Certain modules like time tracking and time off can permit more flexibility and exceptions from the general rules. Some users do push back on the data entry discipline. We may need just-in-time user manuals, around such "discipline areas".
What problems are you solving with the product? What benefits have you realized?
We wanted to
* streamline our processes and increase throughput/capacity
* improve individual and team productivity
* make the documentation process a Zero Defect one.
We are happy to share that with the roll-out of Vault-ERP, we have started reaping the benefits on the above 3 points. Our core process of documentation diligence has improved by 70% in time spent; individual output has more than tripled; and our business inflows for the coming year have grown manifold. We are confident of handling all the increased load very smoothly due to the robust ERP backbone that now supports us.
