What do you like best?
What I like about Connected is that if you want to export your files, you can export into an Excel file with all the information you want. Connected also features pretty good comprehensive importing routine without having to manually enter it.
What do you dislike?
It's use of some button features like the history tab. I can't see exactly what I looked up, it just gives me a very general idea or history and not the specific. There are times where I want to go back to where I last was and can't, so then I have to try to remember and find the data. It also doesn't want to "cooperate" with some other softwares, which is a thumbs down.
Recommendations to others considering the product:
Don't try to use it as an ERP/MRP system like how we did. If you're going to use it for accounting purposes only, then Connected is great!!
What problems are you solving with the product? What benefits have you realized?
We solved a lot of accounting problems with our company. Currently we are also trying to use it as an "ERP/MRP" system even though it's not built for that. So it gives us the flexibility to use it as one. We see our our purchase order of products/components etc.