DemandTools is a CRM data quality suite that enables organizations to deliver high-quality data in Salesforce CRM or Microsoft Dynamics 365 CRM.
The DemandTools modules are broken down into three major sections according to their primary objectives:
Maintenance Tools – Modules for data loading, data backups, data manipulation, report management and record reassignments
Cleansing Tools – Modules for duplicate merging and prevention and lead conversion management
Discovery Tools – Modules for comparing external data against the data already in CRM and bulk email verification
For CRM admins and data managers, DemandTools is the best software suite to ensure high-quality CRM data, so you can make confident data-driven decisions to run your business.
By fixing common data problems, automating data quality routines, and working within your specific processes and customizations, DemandTools gives stakeholders reliable data, encourages CRM end-user adoption, and gets you cleaner data with less effort.
Cole H.
Advanced user of DemandTools
★★★★★
Your EVERYTHING tool for CRM data quality
What do you like best?
This is a great tool to keep your data in Salesforce squeaky CLEAN! If you are a solo admin or deal with a lot, I mean, A LOT, of leads contacts and accounts it is your duplicate management tool of choice. Seamlessly query the entire list of each object to cast wide, narrow, and specialized "nets" to gather the data and merge your duplicates. This is really a life saver for solo admins but can be used for any size Salesforce implementation. You can schedule jobs as well and that can also save you a lot of time and stress having a simple rule to merge duplicate records running always.
What do you dislike?
It is sometimes very cumbersome to use. I would opt for the higher package if possible so you can get the customer support and training sessions. It took a few times of running through really small samples to really get the hang of it.
Recommendations to others considering the product:
Get the best available package so you can get the training sessions included. They are really great!
What problems are you solving with the product? What benefits have you realized?
Duplicates are a nightmare, especially when your CRM is the lifeline of your business. Demand tools allow us to keep clean data so we don't have two reps working on the same potential client.
Review source: G2.com
